Rosengarten

Lovingly handmade cards & tags and supplies

Frankfurt am Main, Germany

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Rosengarten

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Rosengarten

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Shop policies

Last updated on May 10, 2022

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Thanks for visiting my shop!

I love hearing from you. If you have any questions at all, please don't hesitate to contact me.

Below are the policies of my shop. Please read them carefully before you make a purchase so that the transaction will run smoothly.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I currently accept Paypal as my preferred and only method of payment. It is the easiest and safest way of making and receiving a payment.

You do not need a Paypal account to pay by credit card! Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to signing up for a Paypal account.

I ask that you please make your payment immediately after checkout. If payment is not made within three days, the order will be cancelled.

Shipping

All orders are carefully packaged and shipped within 2 business days of payment received.

DOMESTIC SHIPPING

All domestic orders are mailed from Germany with Deutsche Post.

INTERNATIONAL SHIPPING

All international orders are mailed from Germany with Deutsche Post.

Approx. shipping times:
Europe: 2-5 business days
US: 7-14 business days

Because prices vary from country to country, the prices stated are estimates only. Once I know the actual shipping charge I will refund if overcharged.

Unfortunately, I cannot track or insure any international orders, so I cannot be held responsible for lost or damaged items sent out of the country.

International Buyers: Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Germany.

HANDLING FEE
A small handling fee, to cover the cost of bubble wrap, mailers and supplies, is applied to some items and is typically around $1 per order.

Additional policies and FAQs

Your feedback is greatly appreciated! If you have any trouble with your order, please contact me before leaving feedback. If I don't know there's a problem, I can't fix it!

All my products come from a smoke-free household, we do have two cats though.